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UBA’s LEO Sweeps across Africa, Launches in Cameroon, Zambia, CDI, Senegal, Congo

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United Bank for Africa (UBA) Plc’s flagship Chat Banking personality, Leo, is set to change the face of e-banking across Key African markets following its launch in Cameroon, Zambia, Cote D’Ivoire, Senegal and Congo.

Already Leo which has been very active in Africa’s biggest market, Nigeria, has brought ease to the customers, as it has aided them with numerous transactions since the beginning of the year when it was officially launched in Lagos.

With this launch, customers and non-customers of the bank will be able to make use of their social media accounts to carry out numerous banking transactions from the comfort of their devices – mobile phones, laptops, tablets, palmtops and the likes.

The interesting thing to note is that Leo, while delivering lifestyle and quality banking through the Facebook Messenger chat platform, has come into these markets with some new and additional features. For instance, users can derive vital information from the chatbot as he can provide the names of global personalities around key markets. Another new feature of Leo is that when asked, he can provide the current time in any city and the weather conditions making it easy for customers and non-customers who seek to navigate between cities to do so with ease.

This, is in addition to the other key features of the artificial intelligence personality which include addressing any type of banking concerns raised by customers. They will be able to open new accounts, receive instant transaction notifications, check their balances on the go, transfer funds and airtime top up. They will also be able to confirm cheques, pay bills; apply for loans, freeze accounts, request for mini statements, amongst other things.

Customers can easily lodge their complaints through the platform and can also view complaint tickets.

It is important to note that UBA remains the first financial institution in Africa has come up with this manner of solution to simplify the way customers transact. Something that has become necessary in today’s fast-paced world with demands for quick-time transactions and response.

The Group Managing Director, UBA, Mr. Kennedy Uzoka, said that the launch of Leo is part of initiatives aimed at putting the bank’s customers first with UBA continuously developing strategies aimed at easing transactions for the bank’s numerous users, while ensuring utmost safety of their transactions.

Mr. Uzoka said, “The formulation of this product, is consistent with the bank’s customer 1st philosophy, where we are doing things not the way we like, but focusing on what the customers want, where they want it, and in the exact platform they want it.’

“At UBA, we have been working with technology giants that have the global capacity to ensure not only seamless but also effortless banking for millions of our customers across Africa. We at UBA, have collaborated with Facebook to come up with this innovation that is capable of revolutionising the way banking is done in Africa,” he said.

Uzoka who noted that Leo will in the nearest future, show up on other social platforms, added that all it takes to enjoy the services is simply to have a Facebook account.

Also speaking at the launch of Leo, the Group Head of Online Banking at UBA, Mr. Austine Abolusoro, reiterated that Leo is not just a chat machine, but an artificial intelligence personality meant to address any type of banking concerns raised by customers.

“Leo is ready and waiting to help with most transactions and to deliver any form of banking services. Leo is operating a lifestyle banking platform on facebook messenger to assist with your transactions while chatting with your friends and business partners. The security with this platform is that for every transaction, an OTP (One Time Password) is generated to the phone number that is registered on your account.”

UBA was incorporated in Nigeria as a limited liability company after taking over the assets of the British and French Bank Limited who had been operating in Nigeria since 1949. The United Bank for Africa (UBA) Plc merged with Standard Trust Bank in 2005 and from a single country operation founded in 1949 in Nigeria – Africa’s largest economy – UBA has become one of the leading providers of banking and other financial services on the African continent. The Bank provides services to over 14 million customers globally, through one of the most diverse service channels in sub-Saharan Africa, with over 1,000 branches and customer touch points and robust online and mobile banking platforms.

UBA was the first Nigerian bank to make an Initial Public Offering, following its listing on the NSE in1970. It was also the first Nigerian bank to issue Global Depository Receipts. The shares of UBA are publicly traded on the Nigerian Stock Exchange and the Bank has a well-diversified shareholder base, which includes foreign and local institutional investors.

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27 Rivers lawmakers lack powers to serve Fubara impeachment notice – G-60 Reps

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A group of 60 federal lawmakers on Wednesday said the 27 lawmakers of the Rivers State House of Assembly whose seats were declared vacant in December 2023 following their defection to the All Progressives Congress from the Peoples Democratic Party, lack the powers to serve Governor Siminalayi Fubara impeachment notice.

In a telephone interview with PUNCH Online on Wednesday night, the spokesman for the group and member representing Ideato South/North Federal Constituency, Ikenga Ugochinyere, slammed the lawmakers for calling for Fubara’s impeachment.

“The call for the impeachment of the governor is a call to anarchy that will lead to the collapse of democracy if the President doesn’t call them to order.

“Unless there is a supreme order of the court, these 27 lawmakers have lost their seats. We cannot allow this absurdity because the APC Minister is working with the president and you now want to overthrow a legitimate Governor.

“The President needs to intervene because it is issues like these that led to the collapse of democracy in the 70s and 80s. If they are popular, they should contest fresh elections,” he said.

According to the G-60 lawmakers, the purported veto of the powers of the governor by the group of 27 persons “Parading themselves as Rivers State lawmakers” was nothing but legislative rascality taken too far.

The 60 federal lawmakers stated this in a formal reaction to the alleged overriding of the assent of Governor Fubara to pass the Rivers State Public Procurement (Amendment) Bill 2024.

Fubara has been involved in a fierce political battle with the lawmakers since falling out with his political godfather and Minister of the Federal Capital Territory, Mr Nyesom Wike.

In a statement signed by the spokesman for the group, Ugochinyere, the group described the veto as null and void.

Ugochinyere said, “These clowns as far as we are concerned, are still moving about freely parading themselves because of Governor Fubara’s mercy and largely in obedience to the peace accord brokered by President Bola Tinubu to end the political crisis in Rivers tate. However, while the Governor has stuck to the accord, his predecessor and Federal Capital Territory Minister, Nyesom Wike has not, with what his loyalists are doing.

“One of such evidence is the purported veto of Rivers procurement law which is an unenforceable legislative madness by impostors who are scared of the impact of Fubara’s infrastructure revolution.

“If not, how can people worth calling lawmakers even think that mobilisation fee of not more than 20 per cent of any contract sum is enough for suppliers or contractors to move to the site or provide goods and services in the present economic quagmire masterminded by their allies in the federal government?

“It is also on notice that these persons who sit in some hotel rooms in Abuja or anywhere their paymasters take them to, make such pronouncements, have lost the status of lawmakers ever since they dumped the party, the PDP which was a vehicle that brought them to power and joined APC.”

He added that their action “Violated Section 109 (1) (g) of the Constitution of the Federal Republic of Nigeria, 1999 (as amended) which states that a member of a House of Assembly shall vacate his seat in the House if being a person whose election to the House of Assembly was sponsored by a political party, he becomes a member of another political party before the expiration of the period for which that House was elected.

“To this end, these people are not lawmakers and the Independent National Electoral Commission should rise to the occasion and conduct elections to fill those vacant seats and save Rivers State and Nigeria this continuous illegality that the embarrassment that non-existing lawmakers are causing too often.”

“We reiterate that the so-called veto will not be enforced, it is madness taken too far by crowns whose existence under the banner they claim is made possible by the mercy of Governor Fubara who chooses to respect the President and promote peace which to him is sin qua non for the development he is committed to bringing to Rivers State.”

 

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How Access Bank’s Mobile App Failure Led To Death of my 9-year-old Girl – Father.

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This is the sad story of how the failure of Access Bank’s mobile app led to the death of a nine-year-old girl. The bank’s app reportedly malfunctioned on Monday.

 

The father of the girl is currently mourning her demise.

 

The tragic incident, reported by an individual identified as PIDOMNIGERIA, underscored the devastating consequences of technological failures in critical moments.

 

According to the distraught father, whose identity remained undisclosed, the inability to transfer funds using the Access Bank mobile app directly contributed to his daughter’s demise.

 

The child, who was in urgent need of medical attention, was admitted to an emergency unit at a local hospital.

 

Tragically, she was left unattended as her parent grappled with the financial constraints imposed by the malfunctioning app.

 

The father, described as a single dad working offshore, recounted his harrowing experience, stating that failure of Access Bank @myaccessbank app to function since yesterday has caused him to lose his 9-year-old daughter in a medical emergency.

 

His anguish and frustration were palpable, echoing the sentiments of many who have faced similar challenges with the bank’s app reliability.

 

Expressing his grief, the father lamented the recurrent issues plaguing the Access Bank mobile app, condemning the institution’s lack of accountability and explanation for the frequent disruptions.

 

“Access Bank is a complete shit bank. They always have issues with their bank app without any explanation every now and then,” he asserted.

 

As the family mourns the loss of their beloved daughter, questions linger about the accountability of financial institutions in ensuring the seamless functioning of essential services, especially during emergencies.

 

Access Bank had yet to respond to the allegations or provide clarification regarding the reported app malfunction as of press time.

 

Meanwhile, the grieving father and his family are grappling with the devastating aftermath of the preventable tra

gedy.

 

Credit: Leadership

 

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Illegal buildings: Lagos is victim of its own development – Tokunbo Wahab

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The Lagos State Commissioner for Environment and Water Resources, Tokunbo Wahab said the recent crackdown and demolition of illegal structures across Lagos State was an indication that the state is a victim of its own development.

Wahab stated this in an interview with Arise Television on Sunday.

He said the government of Lagos State is not battering its citizens but is rather just a victim of its own development, and as such, everybody coming into the state has got to come in and be responsible and be able to be accounted for.

“The truth is that no matter what the government does, there is a state of mistrust between them and the citizens globally. It is a global thing. My response to this is we are not battering them. You can’t say you are under the bridge and you want us to account for you. It is not habitable at all. It is not about battering people that are under privileged, we can’t do that. But it is about taking ownership. Lagos is just a victim of its own development.”

Speaking on the incident that led to the recent demolition of the illegal under bridge structure at Dolphin Estate Ikoyi, the commissioner said a whistleblower alerted authorities about suspicious activities under the bridge and following the tip-off, investigations uncovered a network facilitating illegal tenancy arrangements, with individuals, including women and young people, being exploited.

“The past few weeks and months, the state made a policy that we shall reclaim all our ungoverned spaces and we started out with Ijora under bridge, under national theatre, from there we went to Apongbon, Obalende, then a whistleblower called our attention last week Wednesday, he said he was jogging and heard voices under the bridge. He didn’t even stop, he slowed down and peeped in, took a video and sent it to my social media handle.

“Right there and then, I had to inform the governor that something was happening there and that we had to go, and he approved and the rest they say is history. What is not history is the fact that we have declared the ringleader wanted because somebody somewhere has been collecting rent and giving out spaces to individuals, women, young people and we have said to him that the long hand of the law shall surely catch up with him, no matter how long it takes us.”

He said efforts are underway to repurpose these spaces for beneficial use.

“We are also trying to put these spaces to functional usage. We have an agency called Glass pack. The role of that agency is to put these ungoverned spaces to proper usage to citizens.

“The one at Ijora, a design has been approved and it’s a CSR by a Lagosian who believes we can turn it to a football pitch and have some other games in there. Obalende has been taken up by one of the biggest telecoms companies in the country, MTN and the design is already in the works. Same thing we are going to do for Apongbon and the Dolphin area.

“So, what we are saying to the citizens is, don’t be vulnerable, no matter how desperate you are. If you have the means to pay two hundred and fifty thousand naira for a small space under the bridge, you don’t have to be in Ikoyi, you can go and live outside the Island or where you can pay for rent for a decent accommodation.

“We were even there yesterday and it was very emotional. We saw three young kids and I spoke to my colleague in the ministry of youth and social development and I said to him to take them to our homes and I will be personally responsible for them from now till they are able to go to the University and graduate and that for me is the path and way to go as a State.

“We are profiling each one of the tenants. I am not the one that will perform that duty. The agency under which they were arrested is profiling them. With the profiling they are going to remove those that were just there and then take the criminal elements or suspects to court on Monday.”

Wahab said several notices were served prior to the demolition as well as engagements with major stakeholders.

“I don’t demolish properties; I remove contraventions on the right of way of the drainage system or the canal and with respect to Mende…in 2021, my predecessor in office served them a notice and they had engagements that ran into months and years.

“In November 2023, we called a stakeholders meeting, we served notices before then and even marked buildings on the right of way and they came to my office and we had a meeting, played the video and they did admit that they were on the right of way but however pleaded that we reduce the right of way.

“On the issue of notices, they have been served enough notices. We served in 2021, renewed again in 2023, that is about six months ago. In my first life, I was a lawyer and notices are the first of every activity and we have served them and I am sure of that.

“If they have a genuine claim, they have a means to ventilate that claim and that is the court of law. The executives have done what they believe is overriding public interest.”

On government plans to curb reemergence of illegal structures in the future, he called on citizens to collaborate by reporting illegal activities, emphasising that the collaboration will aid the government in being accountable for the people.

“We have ramped up the capacities of our enforcement units, so they have to start pinning down officers in every area where we have ungoverned spaces and then we are relying on the citizens to take ownership and trust the government to do the right thing in the sense that when you whistle blow, the government will take steps of actions.

“With respect to those people who have no business to be where they are staying, what we are trying to push back in Lagos here is for us to be able to account for everyone that is in this space. For the sake of the generality of our citizens, if you come in and you are staying under the bridge, how do we plan for your education, for your health and for our own infrastructure to take care of you. If you are under the bridge, nobody can make plans for you.”

 

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